“Benchmark is a strong, professional reporting firm that allows individual growth for their reporters. Each day on the job is a learning experience and Benchmark’s supportive staff understands this unique work setting. They are sensitive to the needs of both the client and the reporter and addresses any concerns without delay. Benchmark is a wonderful reporting firm to work with!”
Realtime Court Reporting
Benchmark Reporting Agency provides experienced, realtime court reporters familiar with realtime software. Realtime reporting is convenient and cost effective for our clients. As the Benchmark realtime court reporter writes the transcripts, they appear in English on the attorneys’ laptop via a Realtime program such as Summation® or Livenote®. The realtime transcript can be sent to attorneys within the same room or sent via the internet to co-counsel or experts across the globe. All streaming realtime feeds are transmitted via a secure server and any number of users can be logged into the server to receive the transcript text with proper login and password.
Benchmark enhances our court reporter service with online transcript repository.
Benchmark understands the intricacies of the most commonly used software programs because we have hands-on experience with them. We are recognized experts in the leading litigation software support products for realtime reporting, hyperlinked exhibits, streaming text and video, and video synchronization. Benchmark’s court reporters create transcripts that can be seamlessly imported into popular software programs used by attorneys, such as Summation®, LiveNote® and Binder®.
Compressed Hard Copy Transcripts
Benchmark can transform a 1,000-page transcript to 250 pages without removing one word, by condensing four transcript pages to one hard-copy page. This decreases hard copy transcript volume by 75%.
Benchmark provides E-transcript, full and compressed, PDF transcripts, ASCII files, and imaged exhibits in searchable PDF format. Digital electronic files are made available on our secure online repository.
In addition to seeing the transcript text, the attorney and remote attendees can also:
- Send instant messages to team members during a realtime transcript session
- Start and stop scrolling text
- Create and find annotations and quick marks
- Mark a line of transcript with an issue
- Conduct full text queries across single or multiple transcripts
- Search previous testimony while viewing ongoing testimony
- View and hear live videotaped testimony through video streaming technology
Benchmark’s secure record storage helps our clients stay efficient, informed and up-to-date.
Benchmark Reporting Agency offers our clients secure record storage through a user-friendly online transcript repository that provides 24 hour secure Internet access to their transcript files. The transcript repository also offers other convenient project management resources, including an online calendar, access to deposition scheduling and up-to-date information on client account activity.
What Our Clients Say…
“I like working with Benchmark for many reasons. The atmosphere is positive and extremely helpful. The entire staff at Benchmark is especially nice and work together to make sure the office runs efficiently. They are well-informed about court reporting and share information so reporters are more knowledgeable. Plus, Aimee is perhaps the most knowledgeable person in the Twin Cities regarding computer technology and LiveNote®. Not only does she teach a new reporter about the technology Benchmark uses, she has actually met me at a job to help hook up complicated equipment; I’ve never had another firm owner do that.”
“I never worry about receiving inaccurate or incomplete information concerning a job assignment working for Benchmark Reporting Agency. That’s a big reason I enjoy working for Benchmark. The staff is very precise when gathering the information from our clients. And if I need help in finding a job’s location, Benchmark is always prompt in helping me out.”
“I’ve been a reporter for over 27 years and have worked for three different firms during my career. I have enjoyed working with Benchmark, by far, the most. Benchmark offers me the opportunity to work with excellent attorneys who respect the hard work that reporters do. Attorneys really appreciate that Benchmark keeps up with the latest technology and offers services that meet their needs. Benchmark has very specific guidelines – there is no question about what is expected of reporters. If I encounter something new and have a question, I know I can count on Benchmark to find out the answer for me. I really appreciate that.
In addition, the Benchmark staff is incredible. They put up with reporters’ endless deadlines and the crunches we put them through on a daily basis. I can always count on them to do whatever it takes to meet any demand that comes their way. I really like working for Benchmark. We have a good working relationship and that really means something to me.”
“I greatly enjoy working for Benchmark Reporting Agency and their clients. The staff is very efficient, helpful and friendly. They have also been very accommodating and flexible to my schedule. Working for Benchmark has been an excellent career move for me.”