LiveNote transcript management software allows a litigator to access, annotate, and search transcripts, as well as use interactive realtime transcript feed. Seventy-one percent of the Top 200 law firms use LiveNote litigation support software for transcription. Benchmark Reporting Agency is proud to be a Certified LiveNote Service Provider and to have Principal Aimee Goldberg as its Certified LiveNote Trainer.
Benchmark offers training and support to familiarize and assist litigators and paralegals with LiveNote’s transcript management software. We are knowledgeable about the entire family of LiveNote litigation support software products, including:
Engate Compliant™
Benchmark has adopted and become Engate Compliant™ through use of LiveNote's realtime licensing program which allows us to provide Engate Compliant™ realtime services. Providing Engate Compliant™ realtime services eliminates the possible risk of lawsuits for realtime deposition services affecting our reporting agency, including our court reporters and, potentially, our clients.
LiveNote Instant Messaging
LiveNote provides user friendly and secure instant messaging connections via Secure Sockets Layer (SSL) technology. SSL protocol ensures complete instant messaging security, including data encryption, server authentication, message integrity, and optional client authentication.
Streaming transcript and instant messages are transmitted using SSL, together with encryption that is more secure than most Internet banking sites. With no need to change firewall rules, it is possible to connect from anywhere in the world. SSL is also what we use to secure our transcript repository.
Contact Benchmark Reporting Agency to learn more about the secure connections of LiveNote litigation support software.
LiveNote SR
LiveNote SR (Security and Replication) is used by larger organizations which store transcript files on a network with multiple users. Through an administrator module, LiveNote SR allows firms to manage network access to sensitive cases by requiring user name and password information to enable access. User groups with restrictions can be created and different levels of security can be set, which ensures the maintenance of client confidentiality.
LiveNote SR also provides enhanced user-friendly capabilities, such as the ability to send instant messages to other team members during a realtime transcript session, and to receive realtime transcript text directly from a court reporter from anywhere in the world.
Transcript markups can easily be made to a transcript, including: attaching files to an annotation, marking a line of transcript with an issue using a single keystroke, and annotating a transcript while connected to a court reporter, or later when offline.
If changes are made to a case while away from the office, LiveNote SR allows the information to be easily merged with the master case upon the litigator's return to the office. Some of the newest features to LiveNote SR include:
- Automatic Exhibit Linking - Receive final transcripts with all deposition exhibits already scanned and hyperlinked into the transcript.
- Realtime Audio Streaming - An audio feed from a deposition, arbitration or trial streams directly to a PC using LiveNote software. Remote attendees can hear, as well as see, written testimony.
- Exchange Instant Messages - Communicate with remote viewers during a deposition using realtime feed by exchanging instant messages over the Internet.
- Instant Message Saving - Saved messages are stored in a messages folder related to the realtime transcript to which they apply.
- Video Clips - Create video clips by using the annotation feature.
- Store Secure Cases in Multiple Locations - Secure cases can be stored in multiple locations and on multiple servers to provide flexibility in your data storage structure.
- Export Reports into Excel - LiveNote reports can be saved as comma-separated-values files for loading into Excel and other database programs.
Contact Benchmark Reporting Agency to learn more about the secure connections of LiveNote litigation support software.
LiveNote FT
LiveNote SR and LiveNote FT (Full Text) are similar products. LiveNote FT offers network or multi-user access capability, full text searching, and an auto tag function that allows users to specify keywords to be highlighted in transcripts realtime or after-the-fact.
The difference between LiveNote FT and LiveNote SR is SR's ability to manage access to sensitive cases and to offer replication and synchronization for ease of working on cases away from the office and synching back into the network upon return to the office.
The newest features to LiveNote FT include:
- Exhibit Linking - Exhibit references in the transcript appear as hyperlinks, which launch the exhibit file with one click.
- Realtime over SSL (Secure Sockets Layer) - Realtime transcripts, instant messaging and audio stream use secure connections.
- Realtime Audio Streaming - An audio feed from a deposition, arbitration or trial streams directly to a PC using LiveNote software. Remote attendees can hear as well as read testimony.
- Exchange Instant Messages - Communicate with remote viewers during a deposition using realtime feed by exchanging instant messages over the Internet.
- Instant Message Saving - Saved messages are stored in a messages folder related to the realtime transcript to which they apply.
- Video Clips - Create video clips by using the annotation feature.
- Store Secure Cases in Multiple Locations - Secure cases can be stored in multiple locations and on multiple servers to provide flexibility in your data storage structure.
- Export Reports into Excel - LiveNote reports can be saved as comma-separated-values files for loading into Excel and other database programs.
Key benefits to LiveNote FT include:
- Attach notes, images, exhibits and files to an annotation
- Create and print reports and transcripts
- Create reports that focus on key areas of the case
- Exchange data with other software packages
- Import transcripts exported from summation in TRN format
- Mark a line of transcript with an issue using one keystroke
- Perform and save searches across the transcripts in a case
- Print four pages of transcript per page
- Annotate a realtime transcript while connected to a court reporter or later offline
- Receive transcript text instantly from realtime court reporter
- Save reports in TXT (text), delimited ASCII (American Standard Code for Information Interchange) , and RTF (rich text format)
- Send instant messages to other team members during a realtime transcript session
- Share information with other LiveNote authorized network users
- Tag key words automatically
- View digitized video of a deposition that is linked to the transcript
Contact Benchmark Reporting Agency to learn more about the secure connections of LiveNote litigation support software.
LiveNote Realtime
LiveNote Realtime uses the Internet to send out realtime transcript text to LiveNote users no matter where they are located. The transcript is transmitted to LiveNote's secure Realtime Server and any number of users can be logged into the server to receive the transcript text.
In addition to seeing the transcript text, remote attendees can also:
- Hear testimony through realtime audio streaming
- Save received messages in LiveNote with the realtime transcript
- Start and stop text scrolling
- Create and find annotations and quick marks
- Mark a line of transcript with an issue
- Conduct full text queries across multiple transcripts in full text
- Run reports in full text
- Send realtime messages to team members during a realtime transcript session
Graphic depiction of realtime local connection via serial port:
Graphic depiction of realtime Internet connection:
Realtime software programs including Reallegal® iBinder™, LiveNote® and Summation™ enable the capture of the live deposition transcript from the court reporter. The realtime text is available to individuals at the deposition site or anywhere in the world through secure internet connections.
Contact Benchmark Reporting Agency to learn more about the secure connections of LiveNote litigation support software.
Exhibit Linking Feature
With the latest version of LiveNote, it is possible to request transcripts from Benchmark in the new LiveNote Evidence Format (.lef). This single, compressed file contains the transcript, as well as all of the exhibits already scanned and linked into the text.
When imported, all the exhibit references appear as hyperlinks. There's even a convenient listing in the case window. One click on an exhibit reference and the chosen image or corresponding record will be located in the preferred document database.
Contact Benchmark Reporting Agency to learn more about the secure connections of LiveNote litigation support software.
LiveNote Video Synchronization
LiveNote offers video digitization from videotape to CD-ROM or DVD. This digital video is then synchronized to the transcript text.
Key Benefits to Litigators:
- Ability to go from any point in the transcript to the relevant place in the video
- LiveNote lets you project the video onto courtroom screens from a laptop or PC.
- Closed-captioning is provided for the visually impaired.
- Use of video to refer back to a deponent's statements said in deposition should they be inconsistent with testimony in trial.
- Easy CD-ROM and DVD storage. No need for videotape or video player.
- Transcript and video can be exported to Sanction or TrialPro.
Contact Benchmark Reporting Agency to learn more about the secure connections of LiveNote litigation support software.
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